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Privacy Policy

Effective date: November 4, 2025

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Baklove LLC (“we,” “us,” “our”) operates the website baklove.store (the “Site”). This Privacy Policy explains how we collect, use, and share information when you visit or make a purchase from the Site.

1) Who we are & how to contact us

  • Business: Baklove LLC

  • Email: sema@baklove.store

  • Phone: +1 (585) 450-6933

  • Mailing address: 53 Round Trail Dr., Pittsford, NY 14534
    These details are listed on our Site.

2) What we collect

We collect information you provide directly and information collected automatically:

  • Account & contact info: name, email, phone, and address when you create an account, contact us, or place an order.

  • Order details: items purchased, delivery/pick-up preferences, and related notes.

  • Payment info: processed securely by our payment processor. We receive confirmation of payment status but not your full card details.

  • Marketing preferences: when you subscribe to our newsletter.

  • Automatically collected data (via cookies/tech): device/browser type, IP address, pages viewed, and how you interact with the Site. Because the Site is built on Wix, Wix may place cookies and collect analytics to run and secure the Site.

3) How we use your information

We use your information to:

  • Provide the Site, process orders, handle customer support, and arrange pick-up or delivery.

  • Send transactional messages (order confirmations, service notices).

  • Send marketing emails if you opt in (you can unsubscribe any time).

  • Prevent fraud, secure our services, and comply with legal obligations.

4) Sharing your information

We share information with trusted service providers who help us operate our Site and fulfill orders, such as:

  • Website hosting/e-commerce platform: Wix (site shows Wix assets), which provides site hosting, analytics, and related features.

  • Payment processing: our payment processor(s) to securely handle payments.

  • Shipping/delivery: carriers or local delivery services, when needed.

We may also share information to comply with law, respond to lawful requests, or protect our rights.

5) Cookies & similar technologies

We (and our providers like Wix) use cookies and similar technologies to operate the Site, remember your preferences, perform analytics, and support security. You can manage cookies via your browser settings; disabling cookies may affect site functionality.

6) Data retention

We retain order and account information for our records as long as necessary for business, legal, and tax purposes, unless a longer retention period is required or permitted by law.

7) Your choices & rights

Depending on your location, you may have rights to access, correct, or delete your personal information, and to opt out of marketing emails. To exercise these rights, contact us at sema@baklove.store. You can unsubscribe from marketing emails using the link in those emails.

8) Children’s privacy

Our Site is not directed to children under 13, and we do not knowingly collect personal information from children. If you believe a child has provided us personal information, contact us to request deletion.

9) Security

We take reasonable administrative, technical, and physical measures to protect your information. No system is 100% secure, so please use strong passwords and keep them confidential.

10) Changes to this policy

We may update this Policy from time to time to reflect operational, legal, or regulatory changes. We’ll post the updated version on this page with a new “Effective date.”

11) Contact

Questions? Email sema@baklove.store or write to: Baklove LLC, 53 Round Trail Dr., Pittsford, NY 14534.

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